Last Updated: February 01, 2025

At KELO Living, we are committed to delivering your blankets and bedding essentials in a timely and reliable manner.

1. Order Processing Time
* All orders are processed and packed within 1 to 3 business days after payment confirmation.
* Orders are not shipped or delivered on Sundays or Public Holidays.

2. Delivery Timelines
* Standard Delivery: Once shipped, orders are typically delivered within 4 to 7 business days depending on your location.
* Locations: We currently ship across India.
* Note: Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.

3. Shipping Charges 
Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.

4. Order Tracking 
After your order is handed over to the courier partner, you will receive a confirmation Email or SMS containing the Tracking ID and link.

5. Incorrect Address 
Please ensure your shipping address and contact details are accurate. LOVE IS HOME (Kelo Living) is not responsible for non-delivery due to incorrect or incomplete address information provided by the customer.

6. Contact Us 
For shipping queries, contact us at:
* Phone: +91 9306138299
* Email: info@keloliving.com