Frequently Asked Question

We accept all major debit cards, credit cards, UPI, net banking, and other secure online payment options.

Yes, all payments on Kelo Living are processed through secure and trusted payment gateways to ensure complete safety.

If your payment fails but the amount is deducted, it is usually refunded automatically within a few working days. You may also contact our support team for assistance.

You can easily place an order through our website by selecting your desired products and completing the checkout process.

Orders can be modified or canceled only before they are shipped. Please contact us as soon as possible for support.

Once your order is shipped, you will receive a tracking link via email or SMS to monitor its status.

Our blankets and cushions are made from carefully selected, high-quality fabrics designed for softness, comfort, and durability.

Care instructions are provided with every product. We recommend gentle washing to maintain softness and quality.

We strive to display accurate product images. Slight color variations may occur due to lighting or screen settings.