Privacy Policy

LOVE IS HOME (operating as KELO Living) values your privacy. This policy explains how we collect, use, and safeguard your data when you visit https://www.keloliving.com/.

1. Information We Collect 
We collect personal details necessary to process your orders and improve your experience, including:
* Personal Info: Name, Phone Number, Email Address.
* Shipping Details: Delivery Address and Pincode.
* Payment Info: Transaction details (We do not store complete card details; these are handled by secure gateways).

2. How We Use Your Information
* Order Fulfillment: To process orders, generate invoices, and arrange shipping.
* Communication: To share order updates, tracking details, and respond to queries.
* Offers: To send you updates on new collections or discounts (only if you opt-in).

3. Information Sharing 
We do not sell, trade, or rent your personal information. We share data only with:
* Logistics Partners: To deliver your package.
* Payment Gateways: To process secure transactions.
* Legal Authorities: If required by law.

4. Cookies 
Our website uses cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings.

5. Data Security 
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Grievance Officer 
In accordance with the Information Technology Act, 2000, if you have any grievances regarding your data, you may contact:

* Name: POONAM KUMARI
* Designation: Proprietor
* Email: info@keloliving.com
* Phone: +91 9306138299